TERMS & CONDITIONS
1) It is a condition of delivery that the goods pass to purchaser
only upon payment in full.
2) Buyers assume all risks and liabilities for consequences arising
from the use of goods and services either separately or in combination
with other goods, or from the use of damaged goods.
3) All claims in respect of invoices for goods supplied must
be lodged with Flowers By Teresa within seven days of the delivery
date. For return goods see the "Return Goods Policy".
4) The vendor is permitted to enter into the premises of the
purchaser to retake possession of the unpaid goods in the event
the purchaser defaults or commits an act of bankruptcy, or a
receiver is appointed, or the company goes into liquidation,
without prejudice to any other rights of the vendor.
5) Acceptance of seller's quotations shall be an acceptance of
these terms and conditions notwithstanding any inconsistencies,
which may be introduced by the terms and conditions in the customer's
order form unless otherwise expressly agreed by the seller in
writing.
RETURN GOODS POLICY
1) WARRANTY
Sellers only obligation shall be to replace such quantity of
goods supplied proved to be defective. Seller shall not be liable
for any loss or damage, direct or consequential, arising out
of the use of or the inability to use the goods. Before using,
user shall determine the suitability of the goods for his intended
use and user assumes all risk and liability whatsoever in connection
therewith. The foregoing may not be changed except by an agreement
signed by an officer of Seller.
2) ERRORS MADE BY FLOWERS BY TERESA
If an error is made by Flowers By Teresa when processing a customer's
order, the goods are returnable provided that:- (a) the goods
are in a saleable condition (to be assessed by Flowers By Teresa).
(b) The error is reported to our staff with in 2 days from the
receipt of the goods.
THE GOODS MAY BE REPLACED OR A CREDIT FOR THE FULL VALUE OF THE
INVOICE WILL BE RAISED.
3) CUSTOMER ERRORS
If a customer has made an error when ordering, the goods are
returnable provided that:-
(a) The goods are in a saleable condition (to be assessed by
Flowers By Teresa)
(b) The goods must not have been changed from their manufactured
state.
OTHER CLAIMS
Claims for short delivery of goods or damaged in transit will
only be recognised if a claim is received on day of delivery.
